TCH Annual Conference

TCH Annual Conference

Hari Gopalkrishan

Hari Gopalkrishnan leads Bank of America’s Consumer, Business & Wealth Management Technology (CBWT) team.

CBWT provides integrated technology solutions to the company’s consumer and small business relationships and wealth management clients. Responsibilities include delivering capabilities across channels (online, mobile, ATM, contact center, voice and conversational commerce), payments and merchant services, and investment and banking product platforms. The team enables tools for employees to serve clients in thousands of financial centers and in Merrill and Private Bank offices across the U.S. They are integral to the “high-tech, high touch” strategy that enables clients to bank when and where they wish, with access to specialists at any time.

In a previous role, Hari led the client-facing platforms and operations technology organizations. Before joining the bank, he led Global Markets operations, reference data and Institutional Client Group architecture for all Global Markets products at Citigroup after serving as chief technology architect for Lehman Brothers. Hari has also held technology leadership positions at Bankers Trust and Eli Lilly.

Hari holds a Bachelor of Science degree in electrical engineering from the University of Maryland and a Master of Science degree in electrical engineering from the University of Michigan.

Hari is the Global Technology market sponsor for Richmond, Virginia. He is a champion for diversity and inclusion at Bank of America and serves as co-executive sponsor for the enterprise Asian Leadership Network. Hari also serves as an informal mentor and coach for multiple local employee networks, including the Hopewell, New Jersey, chapter of the employee advocacy group Women in Technology & Operations. He was recently appointed to the Girls Who Code board of directors. Since 2012, the international nonprofit organization has served 500,000 students and now has 115,000 college and career-aged alumni, half from historically underrepresented groups in technology.